References
Submitted by Various Customers and their members
May 2008
Thanks! I think your company developed an easy to use web design software, I just plopped in high quality images
C.D. - Los Alamos Chamber Member
Thanks, Richard
April 2008
We, the chamber, are working diligently to promote the new site. There will be a press release soon but what I am finding is that for us word of mouth and aggressive one on one conversations will be needed to get this moving forward. We held a mixer last night to the health and wellness business sector and I am setting up a meeting with another community business organization in Andes to do the same. I believe that this site and our message that we must work together to support each other to grow businesses and build community is making this effort successful. Your system and Chris's skill and dedication to us in developing the site has given us the chance to be what I believe this chamber can be and that is an agent for positive change. For me, I am thrilled.
We have many challenges and still have much to learn but we are glad that we are working together.
Thanks.
Carol
Yesterday was our Board meeting. It was two months ago they approved your proposal. They were practically bouncing off the walls with enthusiasm about the web site, its capabilities, and imagining its potential. It's been fun to witness, and be part of. Thanks for the tools. Our Chamber is being revitalized.
JK
April 2008
Dear EcTown, USA,
Thank you for all your hard work and continuous effort to add new tools that benefit our members, prospective members and administrative office staff. Recently, the "Search and NOT Found List" was added to the admin system that allows the administrators to view what prospects and tourist are looking for in the Chester-Lake Almanor, CA area and NOT finding. I have used this tool to bring on several new members within the last couple of days!!! Keep up the excellent work with your cutting edge technology!
Sincerely,
Donyale Logan
April 2008
Richard,
What great response we got at the Chamber mixer last night, we were the main presenters and showed off the ectown system.
We are developing a section on our site dedicated to ectownusa and chamber site development. We expect it to take about three weeks till we have everything together.
Once we have finished were going to start marketing to other chambers in the area! We will probably have some stuff for you to post on the site you made for designers as well.
Just wanted to let you know that everything is going really well and the chamber is very happy.
April 2008
The event calendar has been quite a hit as I've added some events and told others about it. I had several pending events yesterday morning to review. We actually had our first event reservation paid by credit card a few days ago. Pretty cool. I also sent out a full membership email invitation last week to one of our events. I checked this morning and had several rsvps. I shared this with a couple of Board members today who were equally pleased as me. I noted that each one of those was one less phone call to the office just for rsvp. Excellent!!
I added our latest newspaper edition, "Duarte View", to the Publications. It was online 2 days before it was delivered by mail in town.
It looks like TCS pages are being populated over time from existing web sites. I assume your staff is doing that. Thank you, they look great. I'll be sending a survey soon to Board members for selecting their "Chairmen (etc.) of the Year" awards. Didn't take long to setup.
Great tool, thanks again.
Jim
February, 2008
Richard and Chris,
The online meeting this morning was very valuable and we thank you for going through the many details that we must know.
It was extremely helpful and I feel really good about getting this up and running. We are fortunate to have you both.
Thanks.
Carol O'Beirne
February, 2008
GREAT JOB RICHARD!! THANK YOU!!"
"When the Southwest Valley Chamber of Commerce choose to hire EcTown USA to Design the website I was thrilled. Only to be topped by having conversations with Richard! He is so helpful, inventive and provides fantastic services and a nominal rate. Without my website through EcTown my business would not be where it is today.
February, 2008
Dear Richard & Brian,
I would first like to say you guys have been super helpful with all issues that arise with trying to understand and improve our website skills. Susan Bryner one of executive board members is very excited about the tools available to the members. She recently spent time navigating through out the admin side of the site. Our next goal is to get feedback from our members that would have interest in the educational class in the late spring/early summer. We will get back to you when we know more.
February 12, 2008
Russ,
Just wanted you to know that you do—as I know you know—great work!
Thank you, Howard
February 2008
I've just taken another look at the links and the latest updates.
It looks fantastic!!!!.
I'll continue working on the navigation menus today and maybe we could talk on Monday about where we are with everything before we all fly off to San Diego.
We appreciate the hard work you are putting into this.
Amanda Baillie
Communications Director
Written to a prospective Chamber customer by a current customer,
I'm so glad you asked (prospective customer checking on EcTownUSA). We love EC Town. We have had the new site for over a year now. I love the fact that our web presence has not only improved from where we were prior, but most importantly is all real time member database and eliminating the multiple databases we used to have to maintain .
Our site views have increased by 112%, now that may be because we never had a true tracking mechanism in place before, and now EC Town is so reliable and accurate that we now have real numbers.
Our membership has increased by 72 members since we started with EC Town. They aren't all from just the website, but we've had 21 use the site to join from other communities and the others have been convinced of the value their membership will have due to the multiple new benefits the site has.
Richard and his staff have been unbelievable to work with. I highly encourage you hire him to come to your Chamber and get to know you and the staff and also have him train you. His insight as to how to set things up and training is invaluable and I think that inviting him into your office gives him a connection that helps on his end as he thinks about new modules he develops. He then understands you and your needs better.
Every day I get an email from him introducing another new feature. I can't keep up!!!
I 100% recommend this software and the company. We've been very happy with the results and are looking forward to all the new benefits they continue to add to our members' benefits list!
You're welcome to call me any time!
Happy Thanksgiving!
JRL
Dear Richard, Brian and Chris,
We just wanted to take a minute to let you know how much we appreciate your software for member and event management and how awesome your whole staff has been in supporting us in learning the system.
The new features you’ve added since we’ve been on board are an even bigger help and your willingness to help us customize for our specific needs is something that would be hard to get from any other company.
We’ve pushed real hard to use your system to our best advantage and you’ve helped up accomplish that with great customer service.
Once again, just wanted to let you know how much we appreciate it.
Anita Balleby - Office Manager
Dear Richard,
Our members are using the system more and more.... it seems the program is working good.
Don Rhinehart, Executive Director
Glendale Chamber
Dear Richard,
Thanks do much. You are the best!
Susan Tegmeyer, President and CEO
Sierra Vista Chamber of Commerce
Hi Richard!
I have spent some time the last couple days editing my website and I wanted to tell you how much I love it! It's so simple and I really appreciate having it!
Lydia, Member Quincy Chamber
Richard,
"What ever you guys are doing is really good... I am ranking really well on the search engines"
Tom, Farmers Insurance
You guys are awesome.
I think the reason I never got into computer programming was due to all the little details that have to be thought of. Andy sounds pretty amazing.
Thanks again!!!!
Jill Rowland-Lagan, CEO
Boulder City Chamber of Commerce
465 Nevada Way
Boulder City, NV 89005
702-293-2034
from Bill Adamson <bill.adamson@portolasierravalleychamber.com>
to Richard@ectownusa.com
date Sep 11, 2007 1:33 PM
subject RE: e mail help
Richard,
You are so right, the more I learn this system and use it, the more impressed I am.
Again, thank you.
fm: Howard Carpenter <howard@rca-pa.com>
to: "Richard Scully - EcTownUSA, LLC." <Richard@ectownusa.com>
cc: Brian-EcTownUSA <brian.s.thompson@gmail.com>, Russ Flint <russ@ectownusa.com>
date Aug 24, 2007 10:06 AM
subject RE: Searches: GO!
"I did a search on one of our members the other day—pulled them up on Google, with us a couple spots lower. That’s never happened…"
"Had phone calls from Iowa and Maryland this week, both commenting “heard we were the organization with the information.” This was unexpected—must determine how to exploit (if I can)"
My thanks,
Howard Carpenter
Regional CHAMBER Alliance
3001 Jacks Run Road
McKeesport, PA 15131
www.RCA-PA.com
PH: 412-678-2450
From White Oak in the East to West Jefferson Hills in the West, the Regional Chamber Alliance is providing its members increased business exposure, enjoyable and lucrative networking opportunities, access to crucial resources, and a growing and powerful VOICE. For membership information, visit our website or call...
from Silver State Horseman's Directory <GroupMessaging@ectownusa.net>
reply-to Susan Reaney <Susan@sierrapony.com>
to Richard Scully <richard@ectownusa.com>
date Aug 20, 2007 9:37 AM
subject New horses in Classified ads
Hello everyone,
I just wanted to let you know that our Classified Ads (powered by EcTownUSA's Community on Display system) are becoming very popular lately. Lots of new horses to see and from my stats. there are lots of people comming to view them. This is a good time to sell or buy a horse and tack, so when you have time, go see some of the new horses that are in the classified ads at www.SierraPony.com
Have a geat day!
Susan
from Anita Balleby <aballeby@cbchambercoalition.com> hide details Jul 20
to "Richard Scully - EcTownUSA, LLC." <Richard@ectownusa.com>
cc Brian Thompson <Brian@ectownusa.com>, Chris@EcTownUSA.Com
date Jul 20, 2007 6:03 AM
subject Thank you from the Corvallis Benton Chamber Coalition
Dear Richard, Brian and Chris,
We just wanted to take a minute to let you know how much we appreciate your software for member and event management and how awesome your whole staff has been in supporting us in learning the system.
The new features you’ve added since we’ve been on board are an even bigger help and your willingness to help us customize for our specific needs is something that would be hard to get from any other company.
We’ve pushed real hard to use your system to our best advantage and you’ve helped up accomplish that with great customer service.
Once again, just wanted to let you know how much we appreciate it.
Anita Balleby - Office Manager
Corvallis-Benton Corvallis Chamber
420 NW 2nd Street
Corvallis OR 97330
541-757-1505
aballeby@cbchambercoalition.com
from Don
to Richard
"Our members are using the system more and more.... it seems the program is working good"
from Susan Tegmeyer, President and CEO
to "Richard Scully - EcTownUSA, LLC." <Richard@ectownusa.com>
date May 23, 2007 12:53 PM
Thanks so much. You are the best!
from Quincy FilmGirl
to "Richard Scully - EcTownUSA, LLC." <richard@ectownusa.com>
Hi Richard!
I have spent some time the last couple days editing my website and I wanted to tell you how much I love it! It's so simple and I really appreciate having it!
Lydia
from: Tom - Farmers Insurance
to: Richard
"What ever you guys are doing is really good... I am ranking really well on the search engines"
from "jan@buckeyevalleychamber.org"
to richard@ectownusa.com
date Apr 23, 2007 3:22 PM
subject web site BuckeyeValleyChamber
Richard, It was so nice talking to you this morning, and gathering all that information on what we can do
with this web site and software! However, Now you've done it! I want IT ALL!
from support <support@peoriachamber.com>
to "Richard Scully - EcTownUSA, LLC." <Richard@ectownusa.com>
date Apr 9, 2007 9:32 AM
subject RE: Invoices and addresses
Thanks so much Richard! You’re so on top of things! Hope you had a great weekend
Have a great day!
Ashley Dryer
from Ashley Dryer <ashley@peoriachamber.com> 3:15 pm (32 minutes ago)
to "Richard Scully - EcTownUSA, LLC." <Richard@ectownusa.com>,
Subject RE: "Almost" Ready to Go - PeoriaByPhone.Com
Thank you so much! You guys all work so hard and we really appreciate what you do. I’ll make sure that this information gets passed onto the members.
Have a great day!
Ashley Dryer
Just want you to know that we continue to appreciate you and EcTown. You have added a great deal for our membership, and they are loving it. Danielle has become the go to girl in Arizona - guess that's what happens when you are the experienced person on the system. Keep up the good work,
S.
By the way, we are loving the system.
We find more stuff to do with it every hour it seems. Thanks again!
Carl...
The new stuff is awesome!
You've done a fabulous job and I receive compliments everyday on the site. I'm excited to see the feedback on the cell phone capabilities. Thanks for all you do.
I love your website - I was searching for the quincy IL chamber and stumbled into yours, its GREAT. I just took a webpage class & can see there is a lot of thought, creativity and work that went into yours.
"We have already sold 110 tickets to the John Doe concert and over 80 were sold through the Community on Display advertising system."
"We are very pleased with the results and it was easy to setup"
"I setup the system myself...it was easy... and we are very pleased"
"I got the help over the phone to set it all up and for the first time I have a website address and a website"
"We already had a website but it was great to see how the THCC system will drive more traffic to our website from the directory system."
Another satisfied Chamber Member that ectown assisted.
Thanks, George
Peoria Chamber
From: Renee
To: George
Sent: Friday, December 30, 2005 7:27 AM
Subject: Re: Your December 9th-Peoria Chamber News & Reminders
Hi George:
Yes, we were very excited to get the information on-line! The tech support team was very helpful with the few questions I had...
I hope you have a wonderful New Years!
Warm regards,
Renee'
Reply-To: "M. Hoffman"
To: Richard@ectownusa.com
Date: Jan 16, 2006 5:03 PM
Subject: Quincy Art Center Web Site
Richard, my friend Bianca Harrison is helping me with improvements to the Quincy Art Center web site. She is authorized to enter and change, rearrange, add or whatever to make more of an art presence on our site.
Thank you for all your help so far - it is great to have our classes listed and to have our photos on the business tour. I am also happy with your help in selecting the right graphics to help jazz up our catalog. I appreciate the sponsors (Bonanza AND Flanigan-Leavitt) and all who are bringing our local businesses into the net mainstream.
Marilyn Hoffman
Quincy Art Center
From: Gary P Webb
To: Richard@ectownusa.com
Date: Feb 8, 2006 8:13 AM
Subject: Re: EcTownUSA
THANK YOU! It was very easy and looks great. Thanks again for your help
Gary - Member of North Phoenix Chamber of Commerce
To: Richard@ectownusa.com
Date: Feb 8, 2006 2:58 PM
Subject: We Did it!
Hi Richard,
Just wanted to let you know that we were able to accomplish our mission today! Thank you so much for your patient support in helping us through a new process. We now have 5 listings in our catalogue! Your guidance was invaluable. Thank you again. We were able to upload the photos from the Kodak program; just like we have on other sites. We appreciate you helping us get the bugs worked out. Sorry for the frustration. Computers can be such a pain! You are good at what you do!
Sincerely,
Beth S.
To: richard@ectownusa.com
Date: Mar 8, 2006 3:12 PM
Hi Richard,
This is so exciting....!
Mike
Community on Display
Member Views is NOW at:
From: Susan
To: Richard@ectownusa.com, Brian@ectownusa.com
Date: Mar 18, 2006 5:07 PM
Subject: Susan
Thank you so much. The Classified ads look so much better with the larger images and having the e-mail is just GREAT!!!!
You guys are the best!!!
Susan
From: Ed Cates
To: Richard@ectownusa.com
Date: Mar 20, 2006 1:21 PM
Subject: Re: plumaswaterproperties Testimonials
Richard,
I have made the recording. I understand the sponsored links, I think. I love the web site.
Here are the testimonials from Clients
From: Bob
To: Richard@ectownusa.com
Date: Mar 21, 2006 1:43 PM
Subject: Chamber Organizer System Goes Over 2 MILLION Member Views
The TCS test page is pretty cool. I am getting good comments. I assure all that the best is still to come - especially more traffic to their sites and thus more business. We have had many join our chamber electronically. That is great. Some of them we steered there and others found us without ever discussing anything about the Peoria Chamber. That I like, too.
Keep doing a great job. We appreciate it.
/bob
From: Rose Comstock
To: Richard@ectownusa.com
Date: Mar 26, 2006 12:27 PM
Subject: Flint Upgrade
Hi Richard – Just checking out the new up grades on the Chamber sites. Looks great. You’ve done a terrific job.
Rose Comstock
Plumas County Supervisor
Quincy,CA
SPECIAL NOTE: March 2006 Ms. Rose Comstock won the prestigious award of "Women of the Year" that was presented by Senator Dave Cox of California.
From: Lisa Farnworth
To: Richard Scully
Date: April 13, 2006
Subject: 14 Thousand Views This Month ??
Hi Richard - "Can you believe that I have 14000 views in may catalog just since April 1? - Thanks for all the help"
From: Jill
To: Richard@ectownusa.com
Date: Apr 14, 2006 1:01 PM
Subject: (We Just Annouced our new Partnership with Constant Contact)
Hey, constant contact is who the Nevada Commission on Tourism recommended we use! I guess you really do know your stuff!! - Jill
May 2006
To: Quincy Chamber of Commerce
I found your website by accident, but what a pleasant one! You have possibly the cleverest interactive and interesting site in all of California. I live in LA and you'd think such a major city, with access to graphics and animation, would have a very smart website. Alas, no one around from San Diego to San Francisco can equal yours. I've looked at other small cities and towns sites in the State, and yours just outdoes them 100%
Whoever designed your site deserves kudos. It makes one almost want to pack up and move to Quincy! I've lived in CA all of my life and seen a ton of places in the world. Yet it's funny that I know very little about the smaller places that make up our wonderful State. I've always thought that after the Wine Country, Fort Bragg and a few other places, there was not much else to see further north. Boy, was I wrong:)
Thanks for a wonderful tour of your city.
J.... R...
Fullerton, CA
From: S. Banks
To: richard@ectownusa.com
Date: May 24, 2006 7:00 AM
Richard, the system is up and running and so far so good. we sent out our first invoices last
week. this morning we ran statements. Chris did a great job helping us with a few tweaks.
the next step is putting our event sponsorship billing into the system and other open A/R not
membership related.
From: Stuart Banks <sbanks@azind.org>
To: richard@ectownusa.com
Date: May 26, 2006 1:46 PM
I will be happy to be a testimonial any time
Stuart Banks
President
Arizona Association of Industries
340 E. Palm Lane Suite 250
Phoenix Arizona 85004
602-252 9415 ext.1001 Sbanks@Azind.org
From: A. N.
Date: Jun 5, 2006 1:16 PM
Subject: To: office@quincychamber.com
your website is dynamite! one of the best chamber sites i've ever seen.
A. N.
Director of Economic Research
From: Sharolyn
To: Richard
Date: Jul 25, 2006 2:13 PM
Subject: Re: EcTownUSA Working Around the Clock - Directory Photo Status
Richard,
I am so pleased that you made such an effort to make the TCP more professinal. Thank you for reviewing the situation, and coming up with a solution. I know that you made an investment in us - but you more that lived up to the billing I have given you as I talk to possible users - that you respond and make things right. Please know, that I realize the extraordinary measures you contributed and do appreciate them.
Sharolyn
From: Jill
Date: July 20, 2006 4:10 PM
"Our chamber event attendance is up since putting in your system (Chamber Organizer). I think it's because we've improved our communications system to our membership."
Boulder City Chamber of Commerce
From: J.H.
Date: Jul 28, 2006 5:22 PM
Richard...I think your ECTownUSA product is fabulous! I think you are providing an incredibly important service to Chambers. It is long overdue. I do look forward to meeting you!
Have a great weekend!
Best Regards,
J.H.
From: D.D.
To: Richard@ectownusa.com
Date: Aug 10, 2006 10:48 AM
Richard,
The site looks good. I have been adding something almost every day. I will have to take pictures of my instock items to put on when I have time. It's real easy to work with and we had no problems putting anything on the site.
thanks. D.D.
From:
To: Scott C. Wilson
Sent: Friday, September 23, 2005 4:56 AM
Subject: SW Valley CC and EcTownUSA
Scott,
I was thrilled when the Southwest Valley Chamber of Commerce decided to take their web presence to the next level. There are times I wonder how much I'm benefitting through our chamber membership when it comes to generating more shopper traffic. Your application creates a great presentation of my business for new community residents. It does what no other chamber website does for me.
Thanks to the board of the SWVCC! Thanks for looking out for the business community. The Mesa Market Place is a member of the Mesa Chamber of Commerce and the Greater Phoenix Chamber and the GPVCB. The Goodyear Swap Meet also belongs to the Northwest Valley CC, and the Buckeye Valley CC. Come on chambers, get on board ECTown.
Thanks,
JW
From: Heather
Sent: Sunday, September 18, 2005 11:15 AM
Thank you for involving our chamber with ecTownUSA. I am a new member to
the chamber and I am so excited about being involved with such a great
organization. This had to be a very expensive project that all members
will benifit from. I just started my small business and would not have been
able to afford something like this on my own.
Thanks Again,
Affectionate Pet Nanny and Taxi
Date: Oct 14, 2005 10:10 AM
Subject: Re: A few more questions
Richard,
Thank you for your quick response. All questions are answered completely as
usual. You have no idea how much I appreciate that!!! I sure wish my phone
company did business like you, if they did I wouldn't have the problems I am
with them now.
Heather
Paul MacBeth to Richard 10/20/05 2:22 pm (4 hours ago)
To: ECTOWN USA
Dear Richard,
I am writing this on behalf of our Board of Directors and myself. We recently billed our annual membership investment to our members. In the last three weeks we have received back 60+% of our renewals. We have never seen a retention level this fast nor this high in such a short time at our chamber. This has been primarily due to Ectown USA and the service you have brought to our membership and chamber.
With our recent renewal all levels of membership were heavily increased. To date we have had only two members question this increase and they readily renewed at their higher rate, directly as a result of Ectown USA and the services you have provided us. Thank you for all you have done and keep up the great work!
--
Paul MacBeth
Executive Director
Quincy Chamber of Commerce
November 9, 2005 at their Chamber of Commerce morning business exchange: Promo Solutions Ink .Com announced that their Chamber of Commerce website and Community on Display system (powered by EcTownUSA) brought them a huge order from a major group in Las Vegas. Great Job Promo Solutions and thanks for the nice comment.
If you need any support please call EcTownUSA.org we'll be glad to help.
November 17, 2005 Amy Carey of Carey Candy calls Brian Thompson, Operations Manager at EcTownUSA to thank us for helping her secure a $500 candy order that processed through her EcTownUSA website found via Yahoo. Amy happens to also be a Chamber Board Member that installed an EcTownUSA system.
Thank you for calling Amy!
Nov 29, 2005 4:29 PM
I wanted you to know the new web site (EcTownUSA System) has given me quite an edge over all other publications in the area. I think it will take a while, but this site and the physical publication will really grow this next year.
I just had a lady call who wanted to place just a text ad for 50.00, but when I told her all that she would get if she just placed a small graphic ad she jumped on it. That is an extra 100. I would not have gotten. and the list is long of similar stories.
Thanks so much,
Susan
The implementation and setup of the ECTown USA program for the Peoria Chamber has gone very well. I am impressed with the dedicated and friendly service we have gotten. The ECTown crew has been open for making changes and assisting us in the transition. The new program is a great benefit for not only the Chamber but to our Members.
Sincerely,
George Davidson, Webmaster
Peoria Chamber
